An invoice or "reference" number is only relevant for your internal bookkeeping. This is not a number you receive from us, and the number is not relevant for us. Any number suffices (for example, Tribal 001, 002, etc).

Additionally, please double check if your contact name and address details on the invoice are correct. You can manually update these on the invoice page through the "Update Invoice Address Details" button above the Reference / Invoice number. The system may prevent you from submitting your invoice when contact details are not complete yet.

Q2 2025 payments are scheduled to go out in mid July.

You do not need a LabelWorx account to receive payments. Once per quarter you will receive a report on streams, sales, and your royalty balance straight to your email. These statements will be generated through RoyaltyWorx, a royalty accounting tool that will streamline the process as much as possible.

When the report includes a positive balance that crosses the payment threshold (50$) the report will include an invoice option through which you can submit your invoice to receive payment. On this page you will be able to add your payment details and preferred payment method. It will ask for an “invoice number”, this is for your own bookkeeping only and is not relevant for the label. Additionally, you may need to update your Contact Name through the “Update Address Details” button.

Keep in mind you can only submit an invoice if your release is profitable. If there are still costs to be recouped you can not submit an invoice. The remaining recoup will be carried over and added to the next reporting period. If your balance is positive, you should be able to add an invoice, your payment details and your preferred payment method.

We currently support payments through Wise.com or through a bank transfer.

For us to process your bank account payments it’s important to include the following information:

IBAN or Account Number
Account Holder Name
Account Holder Address
BIC/SWIFT Number
Account Currency

Please note: We can only process payments in USD or EUR, so please double check with your bank if they accept USD or EUR payments. For accounts based in Russia, please check if your bank accepts SWIFT payments from Europe before submitting your invoice. For US based accounts, you can use your Account Number instead of IBAN.

When you receive a statement, it will always include all the royalties that were received by our distributor up to the day that statement was generated. Please do keep in mind most stores have a 3 month delay in payments, so usually this will mean your statement reflects revenue made up to roughly 3 months before the time of reporting.

If your release has a negative balance or if you have a positive balance but it has not reached the payment threshold this will mean it gets carried over and will automatically be added to next quarterly report.

Reports from RoyaltyWorx contain royalties from many different stores. It differentiates between Digital Downloads (sales from stores such as iTunes and Beatport) and Streams. Streams contains all the streams that were accounted for by all stores. This includes Spotify, but also stores with high quantities of streams such as Instagram Music, Facebook, Snapchat and others. Because of this your report may contain a much higher “QTY” of streams than expected. If you wish to receive a breakdown of the QTY streams per store so you can see how many of these streams are from Spotify, for example, please reach out to our team.

Once you have submitted your invoice, it will be paid by our team within several business days. If you have a positive balance but you do not submit an invoice, the balance automatically gets carried over and added to your next quarterly payment.

If you want to update the email that you receive royalty reports on, please open a support ticket below or email payments@tribalmusicgroup.com. For updating your payment details you can do this directly from the LabelWorx invoicing page next time you submit an invoice.

A negative balance means that the royalties received so far are insufficient to pay back for the costs made in promotion and preparation of the release and because of this, the system will not start paying out profits yet.